Frequently asked questions

• Why do I need to choose 1-2 fabrics & where are they used?

  Each fabric is used for the two patterns/colour on the product you’re purchasing. Not all products can come in a dual fabric combination.

  The fabric/s you choose will be used as per the explanation further down the page inside the “Product Description”.

• I can’t see the size I want, can I get a custom size?

  We can create any size you need. Just contact us via the live chat, Facebook, email or contact form. All the details can be found on our Contact Page.

• How much is shipping?

  Our shipping rates for anywhere in Australia are as follows:

  • $10.95 AUD for a small package (0 > 1.5kg)
  • $14.95 AUD for a medium package (1.5kg > 3kg)
  • $19.95 AUD for a large package (3kg +)

  Our system estimates the weight and assigns a flat rate to it. We also ship to USA, Canada & New Zealand, however these shipping rates are calculated at checkout. You can read more on our Delivery & Shipping Policy

• Do I need to wick my Fleece Liners when they arrive?

  Yes,

  All our fleece liners, potty pads, ramps ect will need to be wicked (washed before use).
  We will provide a detail description on how to do this with your order.